Trusted and consistent support

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When it comes to accessing support through the NDIS, financial administration and complex paperwork are unavoidable and time-consuming obligations.

NDIS-registered plan management providers like Windermere Child and Family Services fulfill these tasks in line with NDIS guidelines while supporting families to make the most of their NDIS plans.

As a not-for-profit organisation with three decades of experience in disability support, Windermere offers local knowledge and expertise in NDIS services like plan management.

Providing services across Victoria, Windermere Plan Management offers the added benefit of personalised support through a dedicated plan manager.

“A dedicated plan manager understands a family’s specific needs,” says Eddie Fernandez, Windermere Plan Management team leader.

“It’s a relief for them when information is consistent between their service providers and their plan manager.”

Processing payments correctly and on time, maintaining accurate records, and meeting reporting requirements are among an overwhelming number of tasks plan managers take care of.

What’s more, plan management comes at no cost to participants and is added to an NDIS plan upon request.

Cameron has been using Windermere Plan Management since 2018 and relies on 21 support services for his complex needs.

“It’s just such a relief to have someone we can trust to work out the financial side of things,” says Jenine, Cameron’s mum.

After trying their hand at self-managing, Anne and Mark returned to Windermere Plan Management to better support their daughter who has cerebral palsy, visual impairment, and an intellectual disability.

“We are very lucky to have our Windermere plan manager back,” says Anne.

“Instead of carrying it all on our shoulders, we can share it with someone we can trust.”

For more information on Windermere Plan Management, call 1300 946 337 or visit www.windermere.org.au/plan-management.